Orders & Shipping

  • Can I cancel my order?

    If you placed an order by mistake, you can cancel your order in your account before it is out for delivery.  To do this, log in to your account and find your order to cancel.
  • Do you accept returns?

    Refund Policy Unfortunately, due to food safety reasons, we do not accept returns. If a shipment is missing items or is otherwise damaged, you may be eligible for an exchange or refund. To be eligible for an exchange or refund, please inspect your order upon reception and contact us immediatel...
  • How can I track my order?

    After placing an order, you should receive an order confirmation in your email with tracking information.
  • How much is shipping and do you offer free shipping?

    Shipping rates are calculated based on order weight, but they typically range from $10-50. When you go to confirm your order, you will be provided with a shipping fee in your total cost before you pay. We offer free shipping on orders over $50 (excluding CB&J sandwich products due to refrige...